these guys tried to cut corners every chance they got. They work for Venci tile in south florida. they didn't want to put the toilet back, they didn't want to get a new shower drain (that they promised us). they had to redo the mosaic shower step because the first try was sloppy and the lines were uneven. They also were slightly careless when cutting tiles and I watched them break a few due to laziness. i had to have them back out to clean up the mess they left as well. I have one spare tile.